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OUTLINING THE PRINCIPLES OF QUALITY ASSURANCE PROCESSES

The nine principles of Quality Assurance are given below:

1. Focus on the customer (addressing the prime needs of the students, society and the labor market)

2. Leadership (bonding vision, aims and strategies in the educational community)

3. People’s participation (confirming the effective and equitable participation of all who are engaged in higher education without discrimination and allowing the full use of their abilities for the benefit of higher education and the society)

4. Focus on tools (quality assurance processes and means as well as learning outcomes)

Adopting decisions on the basis of fact (encouraging requiring judgments to be evidence based and logical)

6. Continuous improvement (recognizing the commitment to respond to changing global needs of quality assurance systems in higher education)

7. Autonomy (respecting the responsibility of an institution for its academic activities)

8. Shared benefit (taking an approach to the range of participants – reviewers, institutions, students and the society – that promises the development and transfer of knowledge and skills)

9. Continuity with next steps (ensuring that the institutions and Quality Assurance Agency , being in a dynamic and open ended process of continuing improvement, are committed to identify actions and issues to be addressed in future).

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